Arrival and departure:
We try to make the booked room in the Galtenberg Bed & Breakfast available as early as possible on the day of arrival, but no later than 14.00 hrs. On the day of departure we ask our guests to vacate the room by 11 a.m. In consultation with our reception team, you can deposit your wishes in advance. Should you arrive later than 20 o’clock, please inform us accordingly.
Please check availability with our reception team in good time. On the day of departure the rooms are usually vacated by 11:00 am. Late check-out rooms only upon availability!
until 18:00 o’clock at 30 % of the room price (including meals).
until 20:00 hrs at 60% of the room price (including meals)
After a binding booking, a deposit of approx. 30% of the booked arrangement is automatically required. This is usually Euro € 250,– to Euro 2.500,- per room. We kindly ask you to pay the deposit by bank transfer to our account at Raiffeisenbank Alpbach.
IBAN: AT62 3620 3000 0001 2872
You can also pay the deposit by providing your credit card details (Visa, Master, Sofortüberweisung) directly in your personal secure area of the online enquiry and reservation manager.
Airport – train station – taxi:
Our hotel’s own shuttle service is available to every Galtenberg guest. We charge Euro 100,– per trip for picking you up from Innsbruck airport and Euro 35,– per trip from the train stations Jenbach, Brixlegg and Wörgl. For pick-up from Salzburg and Munich airports we charge Euro 350,– per trip (max. 8 persons from the same household per shuttle bus). A total of 4 vehicles with 8 seats each are available. We offer this service on request and subject to availability.
We guarantee only for reservations confirmed in writing or, in the case of telephone reservations, the credit card number must be given.
The room sketches on our homepage and in the brochure are schematic and not to scale. Unless otherwise stated, all prices offered include breakfast. Services not used will not be refunded. A possible early booking bonus is only granted on room prices, not on additional services and children’s prices. Short stay supplement up to 4 days: € 25,– per person/day. Single occupancy surcharge in categories W01 to W04 55,– per person/day, in categories W05 to W017 €: 75,– per pers./day Dogs only on request, € 20,– per day contribution towards expenses (without food).
The balance is to be paid on arrival in cash or EC or credit card (Visa, Master). Please note that your credit or debit card may have a daily or weekly limit for security reasons, so payment will be made at the check in. In such a case, you can have the limit for your trip increased by calling the respective card provider. You are also welcome to pay the remaining amount by bank transfer. In this case we ask you to make the bank transfer at least one week before arrival. Please be sure to include your surname and reservation number on the bank transfer!
IBAN: AT16 3635 8000 0507 0602
Cancellation conditions Pureness: Wellness Department
If you are unable to keep a booked appointment in our Beauty & Wellness department, we ask you to cancel at least 24 hours in advance. Otherwise we will have to charge you 100% of the treatment price.
Cancellations can always occur. Please inform us as early as possible. We try to be accommodating – however, if the room remains vacant due to your last-minute change, we are unfortunately forced to charge cancellation fees. Click here for “Cancellation insurance including Covid-19 information
In case of cancellation up to 90 days before arrival, we will charge you a handling fee of € 50,– per reserved room. From 89 days to 31 days before arrival we will charge you 3 days of the agreed room price. From 30 days prior to arrival, in case of early departure or late arrival/non-arrival we charge the full agreed room price. Place of jurisdiction is Innsbruck.
Rebooking or postponement of a booking:
Should it be possible to postpone a booking instead of cancelling it, the original date of stay remains the cut-off date for the cancellation period. In the case of a rebooked or postponed booking, the original booking is considered binding and cannot be cancelled free of charge. In the event of cancellation of a rescheduled booking, 100% of the tour price will be due regardless of the cancellation date.
In principle, we recommend that every guest takes out cancellation insurance.
We recommend the Europäische Reiseversicherung for this purpose.
Bookings that cannot be made due to the Corona crisis and possible official closures will be easily rebooked or cancelled by us. The value of down payments will be retained in the form of vouchers.
Extended Corona cancellation conditions which are covered by the conclusion of an insurance policy via Europäische Reiseversicherung. If the following Corona impediments apply to you as a guest at the start of your journey:
- You are ill with COVID-19 and therefore cannot start your journey.
- A close relative or a person living in the same household is ill with COVID-19 and your presence at home is urgently required.
- Fever and suspicion of Corona, even if the test result is later negative.
- A positive test result without symptoms
- A close relative in the same household is ill and you need to be quarantined for this reason.
- because you, as a category I contact person (K1), have to be quarantined by means of an official segregation order
- because you are unable to travel as a result of your illness during your stay and have to extend your stay (is covered under involuntary holiday extension).
However, Corona cancellation cover does not apply:
- if you cannot or do not want to start your stay because you are worried about infection due to increasing numbers of cases at the holiday destination
- if you cannot or do not want to start your stay because you are classified as a risk patient
- for costs of quarantine of the entire hotel or quarantine costs in a separate accommodation.
- if you do not want to or cannot comply with the applicable 3G or 2G rules at the time of your stay.
Note online booking on connys.com
Please note that your booking made via our website (www.connys.com) is only fixed after you have received a confirmation email from Galtenberg Bed & Breakfast in Tyrol.
We will do our best to answer as soon as possible and to process your booking enquiries within the shortest possible time.